FAQ
Visiting SHED Chetwyn Farms
Do I need a booking to visit?
No encounter booking is needed to visit during shop opening hours. You can browse the SHED shop, view the alpacas from the paddock fence lines, and explore the SHED Studio exhibition. A walk-in visit does not include paddock access, feeding, or a guided farm tour.
What are your current shop hours?
For October 8 to December 19, 2026, the shop is open Thursday to Saturday, 11 am to 4 pm, and Sunday, noon to 4 pm. We are closed Monday to Wednesday. These are seasonal hours, not a year-round schedule. The farm is closed to public visits from Christmas until the May long weekend. The published 2026 hours do not establish additional opening dates between December 19 and Christmas.
Can I book a guided alpaca encounter?
Daily Alpaca Encounters have finished for the 2026 season. Subscribe to our newsletter for future booking announcements. Next season's dates, prices, and availability will be confirmed when announced.
Is the farm open for public visits throughout winter?
No. The farm is closed to public visits from Christmas until the May long weekend. Our current published shop hours cover visits through December 19, 2026. Cottage bookings remain available during the public closure, subject to availability; they are separate from public farm visits.
What should I wear for a visit?
Wear comfortable shoes and clothing suitable for the weather when viewing alpacas from the fence lines. In cold or snowy conditions, dress in warm layers and wear boots with good traction. Check weather and road conditions before travelling.
Are the alpacas outside in winter?
Our alpacas have access to shelter and spend time outdoors during winter. This does not mean public visits, feeding, or guided encounters are available year-round.
Cottage Stays & Workshops
Is the cottage available in winter?
Our farm-stay cottage is available year-round, subject to booking availability, including during the Christmas-to-May public farm closure. It is winterized and has heating, a kitchen, and WiFi. Confirm the accommodation details and available dates before booking.
Does a cottage stay include an alpaca encounter or access around the farm?
Please confirm the access arrangements and any included activities for your booking. Do not assume a cottage stay includes a guided encounter, feeding, paddock access, or unrestricted access around the farm. Daily Alpaca Encounters are closed for the 2026 season.
Who can book your workshops?
Our workshops are now offered exclusively to our subscribers, not as general-public drop-in activities. Subscribe to our newsletter for announcements and booking details as programmes are confirmed. Subscription does not guarantee a place.
Do you offer winter workshops?
No winter workshop schedule is confirmed here. Any workshops offered are exclusively for subscribers, with dates and availability announced when confirmed. Past workshops do not establish a current winter schedule, and a workshop announcement does not mean the farm is open for public visits.
What happens if winter weather affects my booking?
Contact us as soon as possible with your booking details if severe weather affects your travel. Refer to the cancellation terms for your particular accommodation or event booking. Rescheduling and refunds are not automatically guaranteed.
What should I check before travelling in winter?
Confirm your cottage or subscriber-workshop booking and its access arrangements, and check weather and road conditions. The farm is closed to public visits from Christmas until the May long weekend. Contact us if you need current information about parking or access before setting out.
Shopping at SHED
Can I shop when the farm shop is closed?
Our online shop is available year-round. In-person shopping follows the published seasonal shop hours; a cottage or workshop booking does not automatically mean the shop will be open.
Are all your products made on the farm from your own alpacas?
No. Our collection includes yarn made from Chetwyn Farms alpaca fibre alongside goods from Canadian and international makers. Origins and materials vary by product. Please read the individual product description rather than assuming everything is farm-made or made from our herd's fibre.
Are your alpaca socks unisex?
Our alpaca socks are unisex, suitable for men and women. They are designed for a comfortable fit rather than a tight fit. Choose from the size options listed for the particular style. If you're unsure, contact us before ordering and we'll help.
What can I find for cold-weather gifts?
Browse our current selection of alpaca socks, yarn, blankets, duvets, and accessories. Stock, sizes, fibre blends, and origins vary; individual product listings provide the details.
Can I buy a gift certificate for a stay or workshop?
Please contact us to confirm the available gift options and where they can be redeemed before purchasing. Do not assume a shop gift card can be used for cottage stays or every experience.
Are other County businesses open in winter?
Opening hours vary between restaurants, wineries, and shops. Check directly with each business before planning your itinerary.
